Permanent Hiring
Permanent Hiring
Hiring a permanent ServiceNow expert isn’t just about filling a vacancy, it’s about finding someone who will make a long-term impact and contribute strategic value to your platform, your team, and your organisation’s digital future. That’s why our permanent hiring process is built around quality, precision, and a deep understanding of the ServiceNow ecosystem.



Our permanent hiring process connects organisations with exceptional ServiceNow professionals who bring both technical depth and cultural alignment.
1. Discovery & Consultation- Our process begins with an in-depth discovery session. We take the time to understand your organisation’s goals, the maturity of your ServiceNow platform, your team structure, and the strategic direction of your digital roadmap. Whether you need a hands-on developer, a platform owner to drive governance, or a specialist in modules like HRSD, SecOps, or CSM, we tailor the search around your exact needs.
2. Market Mapping & Candidate Sourcing- With over a decade of experience in the ServiceNow ecosystem, we’ve built a powerful and responsive talent network across the UK, Europe, and the Middle East. Using both proactive headhunting and our proprietary database, we map the market to identify individuals who meet not only the technical criteria but also the cultural and strategic fit for your business.
3. Screening & Technical Vetting- Each shortlisted candidate undergoes a comprehensive screening process, including CV review, technical vetting (if required), and alignment checks with your platform environment and working style. Our team has the insight to evaluate experience across core modules like ITSM, ITOM, and GRC, as well as emerging areas like CRM, GenAI, AgenticAI, and Automation Engine.
4. Presentation & Interview Coordination- We deliver a carefully selected shortlist of candidates, each presented with a full candidate profile that highlights technical capability, career history, motivation, and availability. We then manage the interview process from end to end, ensuring feedback is shared, expectations are aligned, and momentum is maintained throughout.
5. Offer Management & Onboarding- Once a preferred candidate is selected, we assist with offer negotiations to secure the hire on terms that work for both parties. From start dates to resignations, we remain engaged to ensure a smooth transition and onboarding process, protecting the investment you’ve made in your new ServiceNow expert.
6. Post-Placement Support- Our job doesn’t end with offer acceptance. We continue to stay connected with both you and the candidate post-hire, ensuring integration into the team, resolving any early concerns, and supporting long-term success.
Our permanent hiring process connects organisations with exceptional ServiceNow professionals who bring both technical depth and cultural alignment.
1. Discovery & Consultation- Our process begins with an in-depth discovery session. We take the time to understand your organisation’s goals, the maturity of your ServiceNow platform, your team structure, and the strategic direction of your digital roadmap. Whether you need a hands-on developer, a platform owner to drive governance, or a specialist in modules like HRSD, SecOps, or CSM, we tailor the search around your exact needs.
2. Market Mapping & Candidate Sourcing- With over a decade of experience in the ServiceNow ecosystem, we’ve built a powerful and responsive talent network across the UK, Europe, and the Middle East. Using both proactive headhunting and our proprietary database, we map the market to identify individuals who meet not only the technical criteria but also the cultural and strategic fit for your business.
3. Screening & Technical Vetting- Each shortlisted candidate undergoes a comprehensive screening process, including CV review, technical vetting (if required), and alignment checks with your platform environment and working style. Our team has the insight to evaluate experience across core modules like ITSM, ITOM, and GRC, as well as emerging areas like CRM, GenAI, AgenticAI, and Automation Engine.
4. Presentation & Interview Coordination- We deliver a carefully selected shortlist of candidates, each presented with a full candidate profile that highlights technical capability, career history, motivation, and availability. We then manage the interview process from end to end, ensuring feedback is shared, expectations are aligned, and momentum is maintained throughout.
5. Offer Management & Onboarding- Once a preferred candidate is selected, we assist with offer negotiations to secure the hire on terms that work for both parties. From start dates to resignations, we remain engaged to ensure a smooth transition and onboarding process, protecting the investment you’ve made in your new ServiceNow expert.
6. Post-Placement Support- Our job doesn’t end with offer acceptance. We continue to stay connected with both you and the candidate post-hire, ensuring integration into the team, resolving any early concerns, and supporting long-term success.
Our permanent hiring process connects organisations with exceptional ServiceNow professionals who bring both technical depth and cultural alignment.
1. Discovery & Consultation- Our process begins with an in-depth discovery session. We take the time to understand your organisation’s goals, the maturity of your ServiceNow platform, your team structure, and the strategic direction of your digital roadmap. Whether you need a hands-on developer, a platform owner to drive governance, or a specialist in modules like HRSD, SecOps, or CSM, we tailor the search around your exact needs.
2. Market Mapping & Candidate Sourcing- With over a decade of experience in the ServiceNow ecosystem, we’ve built a powerful and responsive talent network across the UK, Europe, and the Middle East. Using both proactive headhunting and our proprietary database, we map the market to identify individuals who meet not only the technical criteria but also the cultural and strategic fit for your business.
3. Screening & Technical Vetting- Each shortlisted candidate undergoes a comprehensive screening process, including CV review, technical vetting (if required), and alignment checks with your platform environment and working style. Our team has the insight to evaluate experience across core modules like ITSM, ITOM, and GRC, as well as emerging areas like CRM, GenAI, AgenticAI, and Automation Engine.
4. Presentation & Interview Coordination- We deliver a carefully selected shortlist of candidates, each presented with a full candidate profile that highlights technical capability, career history, motivation, and availability. We then manage the interview process from end to end, ensuring feedback is shared, expectations are aligned, and momentum is maintained throughout.
5. Offer Management & Onboarding- Once a preferred candidate is selected, we assist with offer negotiations to secure the hire on terms that work for both parties. From start dates to resignations, we remain engaged to ensure a smooth transition and onboarding process, protecting the investment you’ve made in your new ServiceNow expert.
6. Post-Placement Support- Our job doesn’t end with offer acceptance. We continue to stay connected with both you and the candidate post-hire, ensuring integration into the team, resolving any early concerns, and supporting long-term success.
Frequently asked questions
Frequently asked questions
Frequently asked questions
What if the hire doesn’t work out?
We include a guarantee period (to be defined per engagement) during which we will help replace or remedy the placement.
We take accountability seriously, your long-term success is tied to ours.
We learn from all outcomes to improve future engagements.
How do I get started/request more information?
You can start by completing our Contact Page form.
We’ll schedule an initial discovery consultation to understand your organisation, culture, and hiring needs.
From that consultation, we’ll propose the best approach for delivering permanent ServiceNow talent with lasting impact.
Can you support remote, hybrid, or nearshore hiring?
Absolutely.
We operate across EMEA and can source remote, hybrid, or nearshore candidates based on your preference.
We manage legal, logistics, and cultural alignment so that geography is not a barrier to quality talent.
What if the hire doesn’t work out?
We include a guarantee period (to be defined per engagement) during which we will help replace or remedy the placement.
We take accountability seriously, your long-term success is tied to ours.
We learn from all outcomes to improve future engagements.
What is the timeline for filling permanent ServiceNow roles?
Exact timing depends on role complexity, seniority, and regional market conditions.
On average, we aim to present qualified candidates within 3–6 weeks from scoping to shortlist.
We expedite when possible by leveraging our existing specialist network and past pipelines.
What if the hire doesn’t work out?
We include a guarantee period (to be defined per engagement) during which we will help replace or remedy the placement.
We take accountability seriously, your long-term success is tied to ours.
We learn from all outcomes to improve future engagements.
How do I get started/request more information?
You can start by completing our Contact Page form.
We’ll schedule an initial discovery consultation to understand your organisation, culture, and hiring needs.
From that consultation, we’ll propose the best approach for delivering permanent ServiceNow talent with lasting impact.
Can you support remote, hybrid, or nearshore hiring?
Absolutely.
We operate across EMEA and can source remote, hybrid, or nearshore candidates based on your preference.
We manage legal, logistics, and cultural alignment so that geography is not a barrier to quality talent.
What if the hire doesn’t work out?
We include a guarantee period (to be defined per engagement) during which we will help replace or remedy the placement.
We take accountability seriously, your long-term success is tied to ours.
We learn from all outcomes to improve future engagements.
What is the timeline for filling permanent ServiceNow roles?
Exact timing depends on role complexity, seniority, and regional market conditions.
On average, we aim to present qualified candidates within 3–6 weeks from scoping to shortlist.
We expedite when possible by leveraging our existing specialist network and past pipelines.
What if the hire doesn’t work out?
We include a guarantee period (to be defined per engagement) during which we will help replace or remedy the placement.
We take accountability seriously, your long-term success is tied to ours.
We learn from all outcomes to improve future engagements.
How do I get started/request more information?
You can start by completing our Contact Page form.
We’ll schedule an initial discovery consultation to understand your organisation, culture, and hiring needs.
From that consultation, we’ll propose the best approach for delivering permanent ServiceNow talent with lasting impact.
Can you support remote, hybrid, or nearshore hiring?
Absolutely.
We operate across EMEA and can source remote, hybrid, or nearshore candidates based on your preference.
We manage legal, logistics, and cultural alignment so that geography is not a barrier to quality talent.
What if the hire doesn’t work out?
We include a guarantee period (to be defined per engagement) during which we will help replace or remedy the placement.
We take accountability seriously, your long-term success is tied to ours.
We learn from all outcomes to improve future engagements.
What is the timeline for filling permanent ServiceNow roles?
Exact timing depends on role complexity, seniority, and regional market conditions.
On average, we aim to present qualified candidates within 3–6 weeks from scoping to shortlist.
We expedite when possible by leveraging our existing specialist network and past pipelines.
Final Thoughts
No two organisations are the same, and neither are the people who make them thrive.
That’s why every enteres engagement begins with understanding your culture, your challenges, and your ambitions.
If you’re exploring how permanent ServiceNow talent can drive long-term impact in your business, reach out to us for an initial consultation.
We’ll show you how the right people can make all the difference. Get in touch through our Contact Page to start the conversation.
Final Thoughts
No two organisations are the same, and neither are the people who make them thrive.
That’s why every enteres engagement begins with understanding your culture, your challenges, and your ambitions.
If you’re exploring how permanent ServiceNow talent can drive long-term impact in your business, reach out to us for an initial consultation.
We’ll show you how the right people can make all the difference. Get in touch through our Contact Page to start the conversation.
Final Thoughts
No two organisations are the same, and neither are the people who make them thrive.
That’s why every enteres engagement begins with understanding your culture, your challenges, and your ambitions.
If you’re exploring how permanent ServiceNow talent can drive long-term impact in your business, reach out to us for an initial consultation.
We’ll show you how the right people can make all the difference. Get in touch through our Contact Page to start the conversation.
Phone
(+44)020 4578 1599
careers@enteres.co
Opening Hours
Sunday - Friday
9:00am - 5:30pm CET

Phone
(+44)020 4578 1599
careers@enteres.co
Opening Hours
Sunday - Friday
9:00am - 5:30pm CET

Phone
(+44)020 4578 1599
careers@enteres.co
Opening Hours
Sunday - Friday
9:00am - 5:30pm CET


